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What you get
Your Icetips Solo Subscription allows you to download and use one Icetips software product.
With your solo subscription, you are eligible to receive unlimited tech support for that product, and any software updates
that Icetips may release for that product during your subscription period.
Duration
Subscriptions are active for one year from the date of purchase.
You must have a current subscription to receive tech support and product updates.
Downloads
When you purchase a Solo subscription, you will be emailed a login ID and Password.
When you login, you can download the software product and/or any updates.
Updates
You are eligible to receive all updates to the product while your Solo Subscription is active.
Renewal
Subscription renewals are for one year. If you renew while your subscription is still valid,
the expiration date will be extended by a year. If your subscription has expired,
the new subscription will be valid for one year from the date of renewal.
You are welcome to renew your Icetips Solo Subscription at any time.
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Expiration
The software you download during your subscription will not expire! Only the subscription expires, not the software.
However, you will NOT be eligible for tech support or software updates when your subscription has expired.
You may continue using the Icetips software product you have downloaded even if you don't renew your subscription.
You simply can't get any updates or tech support for it.
Tech Support
You are eligible to receive unlimited tech support while your subscription is active.
Tech support is available via email, Icetips' online forum, or Icetips' online live support.
Downgrade from
Gold/Silver to Solo
If you have purchased a Gold or Silver Subscription in the past and now wish to have a Solo Subscription instead,
you may downgrade. You would simply order the Solo Subscription renewal
for the product you want. Please contact Icetips if you have any questions.
Best Value
If you plan to purchase many Icetips products as Solo Subscriptions, you may save money by purchasing either the
Gold Subscription or the Silver Subscription
instead.
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